Help & FAQs
Quick answers. If you need more, we're a real reply away.
Getting started
How do I sign up?
Create your account and start your Supplee Pro subscription here on the website. Then open the app and sign in with the same email.
Why can't I sign up inside the app?
The app is sign-in only by design, your subscription is set up and managed on the website. It's a common pattern for business tools, and it keeps billing in one place: manage or cancel anytime from your account here.
Using Supplee
How does invoice reading work?
Upload a PDF or take a photo of a supplier invoice, price list or quote. Supplee reads every line and pulls out the product, price, unit and pack size, no typing it in yourself.
How does Supplee flag a price rise?
Every product's price is tracked per supplier over time. When one moves, your home screen shows it, for example "Up 43% since 22 Jul", with the old price for context.
How do I place an order?
Browse your priced ledger and add items to a basket grouped by supplier. Supplee shows progress toward each supplier's minimum order and suggests non-perishables to top up with. Choose delivery or pick-up, and Supplee emails a formatted order to that supplier from your own business details.
Data & privacy
Is my data safe?
Your suppliers, invoices and prices are stored encrypted on your own device, not on our servers. Read the full detail in our privacy policy.
What actually leaves my device?
Only the document you upload, and only so it can be read for prices. It's processed and discarded immediately, never stored, never used for training.
Billing
How much is Supplee Pro?
See current pricing and start a free trial on our pricing section. You can view your plan and manage billing anytime from your account on the website.
How do I cancel?
Manage or cancel your subscription anytime from your account on the website. There's no lock-in.
Still stuck?
Email us or use the contact form, a real person replies.